Replacements & Repair

LEATHER GOODS & BAGS

At Tanner Goods we have always prided ourselves at setting the standard when it comes to leather quality. Due to the many challenges we have faced during the ongoing pandemic, we are currently unable to offer timely repair services. Customers are encouraged to email our customer service team with information about their defective product for a possible replacement.

What qualifies as defective? Any defect that may arise including defective seam stitching, faulty zippers, buttons or snaps, hardware defects and fabric defects. We understand that there may be some Tanner Goods items too treasured to part with and we hope to get our repair services running again.

MAZAMA WARES

All Mazama pieces are handmade and some variation in the consistency of the product is to be expected. Ceramics can be washed safely in the dishwasher. However, we recommend hand washing for the longest lifespan. In an event where you believe you have received a defective piece or a product was damaged upon shipment, please contact service@tannergoods.com for a replacement.